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Required Skills: Bachelor’s , Assistant Manager – Training Program Lead
Required Exp: Fresher
Address: Kolkata
Category: Others
Name:
Email:
Roles & Responsibilities:
Role & Responsibilities-Program Management and Training Delivery :
• Collaborates with LOBs to conduct programs based on nominations/request.
• Deliver assigned training programs end to end, using prescribed methodology
• Ensuring best in class learner experience for TTT programs: Creating environment conducive to learning and catering to different learners
• Maintaining delivery matrix targets – Batch Throughput/Coverage/Number of certified communication trainers/Master trainers in a LOB
• Conducting Trainer Audits and ensuring master trainer audit targets in TTT are met
• Conducting Master trainer calibration to ensuring MTs are calibrated on COF & feedback/coaching
• Driving COF & feedback/coaching standardization through calibrations with Consulting Manager
• Ensuring training delivery standardization in TTTs
• Recommends and/or implements innovative solutions, modifications and enhancements to training programs.
• Maintaining training curriculum /reports/dashboards of the monthly activities assigned.
Role & Responsibilities-Content Design & Development :
• Plans, designs, develops, delivers and consults on various training projects and instructional programs, using instructor-led, train-the trainer, electronic/web-based, and/or multimedia training methods and formats.
• Lead and deliver consulting engagements including client expectation management, quality control and delivery assurance, issue management, client insight and value capture, work planning and execution, and effective client communications
• Researches and studies advancements in learning management systems (LMS), educational technologies, and instructional design methods; evaluates effectiveness of training and development programs, utilizing appropriate data collection instruments and procedures.
• Provides and/or assists with consulting in all aspects related to training for organization-wide initiatives and projects; participates in the design, development and implementation of training programs of a broad organizational scope.
• Conducts needs assessments to identify and evaluate training needs, develop training and instructional solutions, and assess training
• Design and developing content for various programs for external/internal stakeholders
Qualifications:
• GRADUATION is MANDATORY
Bachelor’s degree in English, Education or Human Resources (Training/ID emphasis) is preferable
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