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Vacancy For CA/CS/MBA(F) As CIB - Wholesale Payments - India Escrow - Associate With JP Morgan Chase & Co At Mumbai

Company: JP Morgan Chase & Co
Location: Mumbai

Required Skills: CA/CS/MBA(F) , CIB - Wholesale Payments - India Escrow - Associate
Required Exp: 3 to 5 years
Address: Mumbai
Category: CS Jobs



Job Description

The successful candidate for this position will report to the Middle Office Head in APAC while locally to the Escrow Sales in India. This role is responsible for managing a large portfolio of Escrow client relationships, and will interact with various escrow business partners including Sales, Product Management, Clients/counsels, internal stakeholders such as Operations and Risks. They will have full accountability for all facets of account administration from inception to termination.

New Business Activities:

  • Understand the business purpose and deal structure for new business referrals
  • Review and negotiate governing documents with internal counsel  as needed
  • Interact with client’s external counsel to negotiate escrow contracts in a proactive and professional manner, ensuring that the risk profile of JPMorgan is protected while also ensuring that the needs of the client with respect to responsiveness and timely closing are met
  • Work with team members to ensure accounts are open in good time, and deal information is set up on all operating systems / contractual obligations noted
  • Optimize account profitability by maximizing JPMorgan fee and investment revenue opportunities
  • Generate new business through sales of escrow product to both new and existing clients and referral sources
  • Identify and aggressively follow up on all escrow and bank new business opportunities
  • Ensure the potential risk and liability being assumed by JPMorgan under each agreement is within guidelines
  • Understand all duties to be performed by JPMorgan under each agreement

Product Management:

  • Support the Product Head in APAC for all local product management matters
  • Identify new product opportunities and continuously review for product enhancements in India
  • Lead the New Business Initiatives Assessment (NBIA) and Change Management requests
  • Liaise stakeholders (legal, compliance, ops, risk, finance, technology etc.) in India and the regional hub in Hong Kong
  • Ensure escrow product meet requirements from all local stakeholders
  • Assist to grow product revenue and deposit in India

Ongoing Administration:

  • Ensure that administration and risk aspects of account portfolio are handled flawlessly
  • Coordinate with team members to ensure that fee invoices are created promptly and receivables collected prior efficiently
  • Coordinate with team members to ensure that action is taken in response to all ticklers by designated due dates
  • Ensure that overdrafts, write-offs,  operating losses and business risk is avoided
  • Ensure all account activities are in compliance with relevant governing documents and JPMorgan policies and procedures, including account documentation, payment processing, callbacks, investments, account
  • setup, account termination and claims process.
  • Provide strong customer service by  responding quickly to client requests, offering solutions to client needs, and developing meaningful client relationships
  • Cultivate holistic view of each client by keeping in touch with the client’s business strategy and analyzing risk and opportunities of industry and client related news
  • Understand all JPMorgan products utilized by the customer and cross-sell to other business lines as appropriate
  • Look for opportunities to involve client in key business initiatives
  • Introduce client to colleagues within JPMorgan Chase, as appropriate and necessary
  • Sales Associate Accountabilities and Responsibilities:

  • Manage and oversee end-to-end new transaction onboarding, working closely with the firm’s client KYC and onboarding team as well as the wider APC Escrow Middle Office team.
  • Ability to work efficiently and smartly to meet tight deadlines and multi-task.
  • Ensuring that the needs of the client with respect to responsiveness and timely closing are met.
  • Has good business judgement and common sense.
  • Take ownership and is accountable and responsive.
  • Manage the client facing tasks in India from delivering presentations, product specific training and ongoing sales calls to acting as the local escalation point.
  • Develop strong working relationship with internal bankers. Conduct ongoing product training to internal teams.
  • Liaise with clients and colleagues globally to develop and sell cross-border solutions, targeting both incoming and outgoing flows from Asia.
  • Identify capability gaps and specific local requirements to the product development team.
  • Team Role:

  • Assist teammates in daily operations and provide back-up support during absences.
  • Develop strong working relationships with Escrow Product Management, Sales and Operations.
  • Escalate client issues to Team Leader, Product Management, Risks, Tax and Legal, as appropriate.
  • Partner with Sales Executives in seeking new business opportunities.
  • Consistently keep Team Leader apprised of client related activities.
  • Lead and/or participate in special projects as necessary.


  • MBA in Finance, Chartered Accountant, Company Secretary or L.L.B.
  • Legal Training or experience in legal contract negotiation (preferably Escrow or Trust Contracts)
  • 5 years’ work experience in financial services, preferably in Escrow
  • 3 years’ experience in product management, preferably Escrow and Cash Management
  • Demonstrated leadership skills via team or project management
  • Demonstrated sales and strong customer service orientation including relationship management
  • Highly motivated
  • Team Player
  • Strong verbal and written communication skills
  • Experience in independent decision making
  • Compliance and regulatory experience helpful
  • Excellent organizational skills
  • Excellent PC Skills including Word, Excel

Date Posted:26-Dec-2020
Posted By: Shubham Vats
Views 570

Source: JP Morgan Chase & Co Website

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Vacancy For CA/CS/MBA(F) As CIB - Wholesale Payments - India Escrow - Associate With JP Morgan Chase & Co At Mumbai